
Role · 01
Re-Ignite Dental
Practice Manager · Hale, Cheshire
I manage a growing private dental practice focused on cosmetic dentistry, patient experience and high-quality clinical care. I am responsible for the overall operational performance of the practice, including compliance, commercial performance, recruitment, treatment coordination, marketing, patient experience and strategic planning.
40%
Increase in monthly revenue
I supported business growth through stronger operational processes, treatment coordination, patient journey improvements and commercial oversight.
4
Successful hires
I led recruitment, onboarding and integration of four team members within eight months.
+1
Additional surgery managed
I successfully integrated and managed an additional surgery within the practice.
✓
CQC inspection passed
I led compliance readiness and inspection preparation.
Responsibilities
- Responsible for the day-to-day running of the practice
- Oversight of all clinical and non-clinical operations
- Managing patient flow and diary utilisation
- Supporting business growth through operational planning
- Problem solving and process improvement
- Ensuring operational efficiency across departments
- Leading CQC compliance activity
- Managing policies and procedures
- Governance documentation
- Audit management
- Risk assessments
- Health and safety oversight
- Incident management
- Regulatory compliance
- KPI monitoring and reporting
- Revenue performance monitoring
- Treatment conversion monitoring
- Commercial planning support
- Identifying growth opportunities
- Performance analysis
- Overseeing patient journeys
- Complaint management
- Treatment coordination
- Service quality improvements
- Premium patient experience delivery
- Recruitment
- Onboarding
- Staff development
- Performance management
- Team culture development
- Leadership support
- Supporting patient acquisition
- Social media involvement
- Marketing campaign support
- Brand visibility initiatives
- Supplier management
- Stock control
- Equipment servicing
- Facilities oversight
- Contractor management





